Ain't life grand...?

Another day in paradise, just another day at the office, another chance to live the American dream...yeah, screw all that. I am just about to my breaking point with my job. Constant changes from people that don't have a freaking clue what customer service is because they come from a manufacturing background, strong attitudes that think they do no wrong...God I love proving them otherwise (and yes they hate me for it). The most recent change doesn't necessarily affect me but it may reach some of my employees. New Attendance policy put in place effective September 8, 2008.....but it retros back to September 8, 2007. Occurrences used to fall off after 90 days of perfect attendance, now they fall off after 12 consecutive months. Yep, you got it, all those that fell off in the last 12 months will now be picked back up and placed on your attendance record. If you have 6 occurrences for the 12mo period you are terminated. We have employees that are within a 1/4 occurrence now so retro that back and they're done. I know, I know, they are the ones that got themselves into the situation in the first place but they were abiding by the previous policy. That's kind of like getting thrown in jail for eating an apple 6 months ago because effective today eating apples is illegal. I understand the new changes and why they are put in place, I even agree that it is a better policy. I don't have a problem with the new policy going into effect but it needs to start on its effective date.It just doesn't make sense to hold someone accountable for a new policy going back a year when the person was abiding by the current policy at that time. Anyway, this just adds to the frustration that my job has been creating in me over the last couple months. I am being pushed closer and closer to the door. GRRRR...
Keeponkeepin'on

...D..